The online Moderator Controls can be used from your browser when logged in to your account online.

In the 'Online Meeting Room' during a call, click on the 'Menu' and select 'Moderator Controls', to display the mute options available to you as Moderator during a call.




Available Mute Modes:

Conversation Mode: Default mode where all participants may speak, mute or unmute themselves by pressing *6.
Q&A Mode: All participants are muted and have the ability to unmute themselves individually.
Presentation Mode: All participants are muted and can only be unmuted by the moderator.



Set a default Mute Mode for all calls:

The default mute mode for all your calls can be set from within your account. Go to 'Settings' and then select 'Moderator Add-On' and click on your preferred default mute mode.