Start, stop or pause a video recording via the top menu bar by clicking: RECORD > Audio & video

This feature is not available with all subscriptions - check with your account admin if you don't have access to recording.

  • Audio & Video: This will record all video, audio, and screen sharing from your online meeting. You can then send the video link to anyone else who missed the meeting or download the file in MP4 format to your computer.

  • Auto-Record: You may also schedule a call to record automatically by checking the appropriate box in your Scheduled Meeting Settings

  • Storage and sharing: Call recordings are stored in the individual call history or can be accessed from the right sidebar of your dashboard under 'Recordings'. From here you can share a link for others to view the recording or download the file to share elsewhere.

  • Duration: The maximum length for an individual video recording is 4 hours (Audio-only recordings can have a maximum length of up to 12 hours).

  • Layout: Via your account settings, select 'Recording & live streaming' from the left-hand side menu. From here you can choose the layout for your recordings.

  • Layout during a meeting: Select 'More' in your toolbar at the bottom of your meeting room window and choose 'Change recording layout' to adjust the appearance or the recording or also livestream while in an active call.


*Note that this feature is only available to a Moderator